Senior Manager – Global Quote-to-Cash Process
Location: Barcelona Hybrid - 3 days per week in office
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We’re looking for an experienced Senior Manager – Global Quote-to-Cash Process to shape and drive the global Quote-to-Cash agenda across business units and regions.
This is a high-impact leadership role for someone who can connect process strategy, transformation and execution—driving harmonisation, standardisation, governance and measurable business improvement across a complex global organisation.
What You’ll Do
- Own the general Quote-to-Cash process vision, design principles and governance.
- Lead process mapping and future-state design aligned to S/4HANA and fit-to-standard principles.
- Translate cross-business priorities into a clear, value-focused improvement roadmap.
- Drive process harmonisation and adoption across regions, channels and business segments.
- Monitor process performance and adherence,
identifying opportunities for corrective action and continuous improvement.
- Use KPIs, customer impact and business value to prioritise improvement initiatives.
- Lead cross-functional efficiency initiatives, particularly across Billing & Credit.
- Manage governance updates, escalations, decision-making and benefits tracking.
- Support the design and implementation of CRM solutions for service teams.
What You Bring
- Bachelor’s or master’s degree in Business, Supply Chain, Process Engineering, Information Systems or a related field.
- 8+ years’ experience in Quote-to-Cash, process ownership or enterprise transformation.
- Strong understanding of S/4HANA, fit-to-standard process design, data/role readiness and clean-core principles.
- Proven experience leading senior stakeholders and cross-functional teams in a global matrix organisation.
- Strong capabilities in process harmonisation, continuous improvement and governance.
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