Operations Manager, Customer Support (Madrid)

Operations Manager, Customer Support (Madrid)

15 ago
|
Deel
|
Madrid

15 ago

Deel

Madrid

Job-ID: 34ad9ded-1531-42cf-8406-0beffa3d3f8bReference: c67fae8a-02e9-458e-ade9-abe77fa6d7ebTeam: Payroll OperationsLocation: Deel is the all-in-one payroll and HR platform for integral teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500,



and repeated recognition on Y Combinator's top companies list - all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.Support automation initiatives to reduce manual processes and improve accuracy and speed.Ensure adherence to operational controls, compliance requirements, and risk management practices.Monitor operational performance metrics and escalate risks or gaps to leadership.Drive customer-focused process improvements to enhance turnaround times, resolution quality, and escalation handling.Expand and

📌 Operations Manager, Customer Support (Madrid)
🏢 Deel
📍 Madrid

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