This is us
At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.
This is the job
As a Contract Manager, you will ensure effective contractual governance, oversight of service delivery obligations, and a consistent, professional interface throughout the full contract lifecycle—from mobilisation through to steady-state and exit—within a high-impact European aviation environment.
This is you
- Significant experience (typically 8+ years) in contract management, service delivery governance, or account management for large, complex outsourcing or managed-service contracts.
- Proven track record managing contracts in regulated, mission-critical, or safety-critical environments (e.g. aviation, ATM, transport, defence, critical infrastructure).
- Strong understanding of governance frameworks, SLA/KPI management, and contract lifecycle management (mobilisation, steady-state, transition, exit).
- Experience operating within consortium or multi-supplier delivery models, including subcontractor governance.
- Excellent stakeholder management, negotiation, and communication skills, ideally in an international/EU institutional context.
- Familiarity with Agile/SAFe delivery environments and mixed-team operating models is an advantage.
- Relevant certifications an advantage (e.g. ITIL, PRINCE2, MSP,
or equivalent contract/service management qualifications).
- Fluent English (written and spoken); French an advantage
This is your role
- Single Interface: Act as the single, exclusive contractual interface between the Contractor (and any consortium members/subcontractors).
- Governance Framework: Own and maintain the overall governance framework, ensuring roles and responsibilities are clearly assigned across all delivery parties.
- Steering & Escalation: Chair or co-chair contract governance boards and steering committees; manage escalation paths between strategic, tactical, and operational levels.
- Compliance Oversight: Oversee contractual compliance, including adherence to SLAs, KPIs, and quality/security/assurance obligations defined in the contract schedules.
- Operational Alignment: Coordinate with the Service Manager to ensure operational delivery performance is monitored, reported, and continuously improved.
- Risk & Change Management: Manage commercial and contractual risk, including change control, variations, and dispute resolution.
- Consortium Coordination: Ensure coherent, harmonised governance across all consortium members and subcontracted parties, with no more than two levels of subcontracting.
- Reporting: Report regularly on contract status, risks, and performance, including preparation of governance reporting packs.
- Lifecycle Support: Support transition-in and transition-out phases from a contractual and governance standpoint.
📌 Contract manager (España)
🏢 Avenga
📍 España