Our client is a leading insurance provider in Belgium looking for an experienced Product Owner Digital Analytics to support the growth and continuous improvement of its digital services for professional customers.

Context: The Belgian insurance sector continues to invest heavily in seamless digital customer experiences, self-service capabilities and data-driven personalisation. Digital client platforms are becoming increasingly important for professional customers who expect quick, secure and intuitive access to policies, claims, payments and account information. Recent industry recognition of professional insurance portals also highlights the growing strategic importance of simple and effective digital servicing.

What you will be doing:

- Your main responsibility will be to manage and prioritise the product backlog for a digital client platform, ensuring that development supports customer needs, business objectives and measurable growth.
- Translate business requirements into clear user stories, acceptance criteria and delivery expectations, working closely with IT teams and business stakeholders throughout the Agile development cycle.
- Define the digital analytics measurement strategy and create reports, dashboards and analyses that track registrations, platform usage, customer satisfaction and other key product KPIs.
- Use behavioural and performance insights to identify friction points and recommend improvements to self-service, authentication and end-to-end customer journeys.
- Support the development of personalisation capabilities that create simpler, more intuitive and relevant digital experiences for professional customers.
- Coordinate stakeholders across IT, business and governance teams,



ensuring transparent communication, timely delivery and successful growth initiatives, including new customer segment pilots.

What you bring:

- Proven experience as a Product Owner, Digital Product Manager, Digital Analytics Expert or in a similar role combining digital product development and performance optimisation.
- Strong ability to translate business requirements into structured user stories, measurable acceptance criteria and actionable product backlog priorities.
- Solid knowledge of digital analytics, KPI frameworks, dashboarding and customer behaviour analysis, with the ability to turn data into practical product recommendations.
- Experience working with Agile delivery teams and multidisciplinary stakeholders across business and IT, supported by strong communication and stakeholder management skills.
- A good understanding of digital customer journeys, self-service experiences, authentication and personalisation. Experience in insurance, financial services or another regulated environment is considered a strong asset.
- A customer-focused, analytical and collaborative mindset, with strong attention to quality, measurable outcomes and continuous improvement.

The offer:

- Proven experience as a Product Owner, Digital Product Manager,



Digital Analytics Expert or in a similar role combining digital product development and performance optimisation.
- Strong ability to translate business requirements into structured user stories, measurable acceptance criteria and actionable product backlog priorities.
- Solid knowledge of digital analytics, KPI frameworks, dashboarding and customer behaviour analysis, with the ability to turn data into practical product recommendations.
- Experience working with Agile delivery teams and multidisciplinary stakeholders across business and IT, supported by strong communication and stakeholder management skills.
- A good understanding of digital customer journeys, self-service experiences, authentication and personalisation. Experience in insurance, financial services or another regulated environment is considered a strong asset.
- A customer-focused, analytical and collaborative mindset, with strong attention to quality, measurable outcomes and continuous improvement.

Why become an Ariad Consultant?

- You’re joining an impressive network of +100 digital & ICT consultants and the Ariad staff, all dedicated to helping and supporting each other to succeed, and drive innovation.
- Ongoing opportunities to learn and grow professionally including personal and professional development and guidance.
- Access to leading A-brands in Europe such as Samsung, ING Bank, Carrefour, L'Oréal, Decathlon and many others!

If you are excited about the opportunity to grow your career and make a difference, we encourage you to apply for this amazing job. Don't miss out on the chance to join a top-notch team and be part of something special. Get started by sending your CV!

📌 Product owner digital analytics (España)
🏢 ARIAD
📍 España