Join the Future of Security at NetskopeNetskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Trust Engine, and the powerful NewEdge network to gain full visibility and control without performance trade-offs.As a dynamic HR Ops Program Manager within our General People Experience team, you will champion operational excellence by weaving Agile methodologies and AI innovations into the fabric of our employee lifecycle. Director of HR Ops, you will drive cross-functional global initiatives, transform complex compliance and workflow needs into fluid, tech-forward experiences that define the future of HR operations.You will lead the end-to-end design, implementation and launch of an enterprise HR virtual assistant (service desk) powered by Atlassian Rovo with Jira Service Management. You will own the project lifecycle ground-up architecture to user adoption,



knowledge base integration, and ongoing AI optimization.Responsibilities:Proactively seek opportunities for process optimization, improving internal procedures, programs and services that enhance the ability to manage workflows across People and TalentApplies Agile project management methodologies and best practices to all HR initiatives, including AI-driven technical transformationsUsing the TA and HR Ops dashboards, perform monthly and quarterly analytical reviews of data to convert core metrics into practical and actionable, leadership-focused insightsAssists with mentoring team members with content development and maintenance to our employee-facing and internal knowledge bases. Regularly engages COEs to ensure content is current and relevantSupport HRIS via user-acceptance testing (UAT) with system upgrades, feature releases, interfaces, integrations and data conversion projects across all functio

📌 HR Operations Program Manager (Madrid)
🏢 Netskope
📍 Madrid