Our tech-driven mindset fosters continuous learning and growth, creating an atmosphere where everyone can thrive. You’re reading about Zurich Insurance Group, a global leader in insurance, but this role specifically pertains to ServiZurich. Established in Barcelona in 2006, ServiZurich operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and general business units.In addition to our technological solutions, we excel in investment, administration, and accounting, ensuring comprehensive support for Zurich's diverse operations.Reporting to the Capability Manager for Process Digitalisation, the role combines business understanding with hands-on engineering to deliver automation solutions that are practical, scalable, and governed. As part of IAA’s capability management approach, a key dimension of this role is the enablement of other engineers and Process Digitalisation Service — building their skills, sharing reusable patterns,



and raising the overall automation maturity across the organisation.As an AI & Process Automation Engineer (Agents, Automation & Digitalisation) you will have the opportunity to: Process Automation & Solution DeliveryDesigning, building, and deploying automation solutions using workflow orchestration tools, low-code platforms (Power Platform, Copilot Studio), scripting (Python), and AI-assisted tooling (e.g. Claude Code, LLM integrations) Translating business process requirements into working technical solutions through collaboration with SMEs and process designersDeveloping reusable patterns, building blocks, and reference architectures for automation across IAAEnsuring solutions are production-ready: tested, monitored, documented, and maintainableDigitisation & EnablementBuilding and maintaining the scaffolding (templates, configuration, knowledge structures) that enables IAA teams to adopt automation tools safely and at scaleCreating enablement materials, onboardin

📌 Ai & Process Automation Engineer (Agents, Automation & Digitalisation) (Cataluña)
🏢 Zurich Insurance Group
📍 Cataluña