About the job Norwegian Customer Support Representative, Benalmadena

Join a dynamic team as a Customer Support Representative in the stunning coastal town of Benalmádena, Spain. With sea views, a laid-back Mediterranean lifestyle, and a vibrant community, this is more than just a job; it's a lifestyle upgrade
Why Benalmádena is Calling You:
Sunny Lifestyle:

Enjoy the Mediterranean climate and explore the beaches, marinas, and culture of this beautiful Andalusian town.
Hybrid Flexibility:

Once you've settled in, enjoy the flexibility of working remotely one day a week after just six months.
Career Growth:

Be part of a dynamic and creative team with opportunities to grow, while delivering top-tier support for customers.
Your Day-to-Day Responsibilities:
First Point of Contact:

Assist Norwegian-speaking customers via phone and email, handling inquiries and resolving issues with ease.
Resolve Issues Efficiently:

Address customer concerns quickly, ensuring satisfaction and maintaining high service standards.
Problem-Solving:





Use your excellent communication and problem-solving skills to resolve complaints and escalate complex issues when necessary.
Customer Advocacy:

Be the trusted voice that ensures every customer interaction results in positive outcomes.
What You Bring to the Table:
Fluency in Norwegian (both oral and written) and a good command of English (minimum B2 level).
Customer Service Experience: Previous experience in customer support or service is a bonus.
Banking/Finance Knowledge: Experience from the banking or credit sector in the Nordics is highly valued.
Calm Under Pressure: You’re resourceful, resilient, and able to maintain composure in challenging situations.
Tech-Savvy: Fast learner who adapts quickly to new systems and tools.
Integrity Matters: A clean credit record is a must, as you’ll handle sensitive financial data.
Whats in It for You:
Competitive Salary based on experience, with a raise after the 7th month.
Work-Life Balance: Monday-Thu

📌 Norwegian Customer Support Representative, Benalmadena (Madrid)
🏢 Cross Border Talents
📍 Madrid