With over 25 years of experience, Birgit Müller Cocina y Vida SL is a highly regarded kitchen design studio specializing in bespoke kitchens and high-end interior projects. We work with an international clientele and are known for combining exceptional design, functionality, and craftsmanship.

Role Description
We are seeking a full-time Administrative & Customer Care Coordinator to join our team on-site in Palma de Mallorca.

This is a dynamic role combining office administration, financial coordination, supplier management, and customer service. You will play a key role in ensuring the smooth day-to-day operation of the business while providing excellent support to our clients before and after installation.

Key Responsibilities

Prepare and send client invoices

Process and organize supplier invoices

Schedule and monitor supplier payments

Maintain records of receipts, expenses, and important documentation

Track payment deadlines and key administrative datesPrepare and organize quarterly documentation for our external accounting firm





Maintain accurate filing systems and project records

Coordinate customer service requests and after‑sales support

Contact appliance manufacturers, suppliers, and technical service providers on behalf of clients

Arrange service appointments and follow up on warranty claims

Resolve minor customer issues and ensure a positive customer experience

Communicate with suppliers, installers, and external partners

Support project coordination and general office administration

Qualifications

Professional fluency in German and Spanish (spoken and written) – required

Strong organizational and administrative skills

Experience in office administration, customer service, operations, or bookkeeping support

Excellent communication and interpersonal skills

Ability to manage multiple tasks and priorities independently

Proficiency in Microsoft Office and digital administration tools

Customer-focused, proactive, and solution-oriented minds

📌 Administrative & Customer Care Coordinator (Madrid)
🏢 Birgit Müller Cocina y Vida
📍 Madrid