Who We Are…
With over 30 years in the industry, Gaming Laboratories International is the general leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world‑class customer service delivery to more than 700 jurisdictions worldwide.
Why You Should Work Here…
Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top‑notch benefits and a company culture focused on employee development and career enhancement. Our team members have the opportunity to communicate and collaborate with colleagues around the world. This position offers ample travel opportunity.
What You Will Accomplish Here…
Our customers are manufacturers, regulators and operators within the Gambling industry. This is a customer service/sales‑focused position for someone who will not only foster and maintain business relationships with clients,
but who will also have an opportunity to oversee and cultivate a team of professionals ultimately supporting them to provide sustainable value.
Job Summary
The Account Manager is responsible for building and maintaining business relationships with assigned GLI clients. This position is responsible for sales activities from lead generation through contract signing, and client post‑service follow‑ups for the achievement of customer satisfaction and revenue generation.
Essential Functions (Duties and Responsibilities)
Meets with clients to negotiate and secure business and maintain relationships
Delivers sales presentations to clients
Ensures clients are provided professional, courteous, and timely support and service
Maintains a strong understanding of gaming regulations, processes, and procedures
Supports and implements strategic plans to accomplish company goals
Forecasts client activity and sets performance goals accordingly
Reviews market analyses to determine customer needs
📌 Account Manager (Madrid)
🏢 Gaming Labs International
📍 Madrid
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