Experience the power of a game-changing careerAccount Manager in MalagaThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this roleAs an Account Manager on our team, you will:
- Use CRM to contact, qualify accounts and generate opportunities
- Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed)
- Update CRM with all communication and as per standards expected.
- Follow up on accounts and ensure regular communication is maintained.
- Participate in sales activities (call storms, industry focus, hotel focus etc.)
- Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels
- Have an upselling approach when dealing with clients.
- Provide chain wide discounts based on client requirements and follow up on usage by client




- Offer alternative solutions upon no availability of hotels
- Assist with business travel queries as well as individual queries when required
- Work on external lists when required on other platforms as provide Your qualifications- Are bilingual or proficient in Italian and French and have an intermediate level pf English
- Have positive work attitude
- Have experience in using office programs (Word, Excel, Outlook, PowerPoint)
- Have sales background
- Have hospitality background (beneficial but not mandatory)
- Have experience in using CRMs (beneficial but not mandatory)
- Share our values of commitment, unity, integrity, recognition, and WOW - Have great organization and communication skillsDon’tWe’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the

📌 Account Manager (Madrid)
🏢 Convergys
📍 Madrid