Join us on a journey of endless possibilities. At
Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver
people-first
solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
The Role
Support and execute payroll activities and/or data management/customer services activities ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be adaptable supporting either as or when required.
Main Responsibilities
Where applicable support Payroll(s)
so they are delivered as per the agreed processing calendar(s) and to the agreed KPIs
Use Payroll expertise to advise upon client queries/issues and ensure a good understanding of country specific legislation and tasks
Where applicable ensure Data Management is performed accurately and on time
Ensure Tickets and Calls are responded within SLA timescales and to a high standard
Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation. Also support the updating of DWIs
Proficient in using systems and tools
SOC Controls completed on time and with the necessary evidences
All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate
Highlight to Service Manager any deviations from the standard scope of service
Ability to recognize and deal appropriately with
📌 Belgian Payroll Associate (Madrid)
🏢 Strada
📍 Madrid