Job Title: Business Systems Support & Implementation Analyst
Location: Barcelona, Spain (must be based within a 1 hr drive to Barcelona)
Reports to: Director of Strategic Business Ops
Job Type: Full-time
Overview
NSI is a leading player in the natural private label food industry, dedicated to providing high-quality, organic, and sustainably sourced food products to consumers. We believe in promoting healthy and conscious eating choices, and our range of products reflects our commitment to quality and sustainability. We are also highly tech-oriented, viewing digital innovation, process optimization, and efficiency as core strategic pillars of our growth.
Responsibilities
Provide first-line support for SAP Business One users, including troubleshooting transactional, reporting, and KPI/dashboard issues
Monitor and support BPA integrations, reprocess failures, and escape structural issues as needed
Manage and resolve support tickets in a timely manner
Support macOS hardware/software and Google Workspace applications, including account provisioning and access management
Administer device lifecycle (provisioning, configuration, security) and manage endpoints via MDM tools (e.g., Jamf, Kandji, Intune)
Ensure system updates, endpoint security compliance, and maintain IT asset inventory
Assist with EDI-related issues and elevate system configuration or architectural concerns
Support ERP upgrades, system implementations, and process improvement initiatives
Assist with requirements gathering, documentation, and User Acceptance Testing (UAT) coordination
Track project tasks, support post-go-live stabilization, and coordinate between business and technical teams
Prepare and deploy MacBooks for new hires and conduct periodic audits of equipment and system access
The Adecuado Candidate Will Have
Strong experience supporting MacOS environments
Experience administering an MDM platform (Jamf, Kandji, or similar)
Experience supporting ERP systems (SAP Business One pre
📌 Business Systems Support (Madrid)
🏢 NSI
📍 Madrid