At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.
Enable your future
At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.
Top reasons to work with TDCX
Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field
Join a general company,
winner of hundreds of industry awards
What is your mission?
-As a competent contact person for our customers, you will take care of all administrative and technical concerns as well as after-sales questions via email, phone and chat.
-You will solve problems and complaints through creativity to offer our customers an excellent service experience.
-You will collaborate with other teams (for example, product, sales, and customer experience) to ensure that we provide the best service to our customers.
-You will store all customer-related data reliably in our systems.
-You will know all our products by heart right down to the last point of the program.
-You will live and apply the project mission - to make healthcare more human.
Who are we looking for?
-Candidate must possess at least an Advanced/Higher/Graduate Diploma, bachelor's degree, Post Graduate Diploma, Professional Degree in any field, or
📌 Customer Service Specialist with German (Madrid)
🏢 Tdcx
📍 Madrid