About the Role
We are looking for a customer-focused and results-driven professional to join our Account Management Team at Perk. As a Junior Account Manager, you will play a key role in driving customer satisfaction, retention, growth, and margin across an existing portfolio of accounts.

In this role, you will manage a portfolio of long-tail (LT) customers across the French market, helping clients maximise the value they receive from Perk while identifying opportunities to expand their business with us.

What You'll Do

Own and manage a portfolio of long-tail customers across the French market.

Build strong relationships with key stakeholders and decision‑makers responsible for their company's travel program.

Develop a deep understanding of your customers' businesses and proactively identify opportunities to improve their experience with Perk.

Drive account growth by identifying and securing upsell, cross‑sell, and expansion opportunities.

Become a trusted advisor and product expert, consistently meeting or exceeding quarterly growth targets.





Leverage data and analytics to deliver impactful business reviews, reports, and presentations to stakeholders.

Identify recurring customer challenges and proactively develop long‑term solutions.

Act as a key liaison between customers and internal teams to ensure a seamless customer experience and successful product adoption.

Effectively prioritise activities and manage your portfolio to maximise commercial impact.

What we're looking for

Native or near‑native

French

proficiency (spoken and written) and fluent English is required.

Previous experience in Account Management, Customer Success, or another customer-facing commercial role.

Strong communication, presentation, and relationship-building skills.

Ability to engage confidently with stakeholders across different levels of an organisation.

Strong prioritisation, organisation, and time management skills.

Commercial mindset with a proven ability to drive growt

📌 Account Manager Long Tail (Madrid)
🏢 Traveltechessentialist
📍 Madrid