VEGA Chargers

specializes in designing and manufacturing fast chargers (DC) for electric vehicles. We strive to create a more sustainable future in mobility by analyzing customer needs and offering adaptable, scalable charging solutions from concept to distribution.

What We Are Looking For
We are seeking an experienced

Technical Services

professional specializing in electric‑vehicle chargers. The ideal candidate is passionate about enhancing the client experience, preventing errors, and closely collaborating with Product and R&D; teams.

Responsibilities
Technical Support and Assistance

Address customer inquiries, technical issues, and troubleshooting needs after purchase, covering hardware, software, or electronic devices.

Provide support via phone, email, chat, or other channels to resolve customer concerns.

Installation and Configuration

Install, configure, and update software and hardware according to customer or company needs.

Ensure operating systems and applications are correctly installed and configured.

Preventive and Corrective Maintenance





Diagnose and repair defective equipment.

Provide preventive maintenance to avoid malfunctions or failures.

Perform on‑site or remote technical services as needed.

User Training

Guide customers on proper product use and assist with common troubleshooting steps.

Incident Management

Log, classify, and track reported customer issues.

Prioritize problems based on urgency and impact.

Monitoring and Analysis

Supervise equipment and system condition to identify potential failures before they occur.

Analyze recurring failure patterns to propose long‑term solutions.

Documentation and Reporting

Maintain detailed records of service interventions and repairs.

Create technical reports on equipment status and applied solutions.

Continuous Learning

Stay updated on new technologies, products, and industry trends in technical support.

Collaboration with Other Departments

Logistics: Manage replacement parts delive

📌 After Sales Technician (Madrid)
🏢 Vega Chargers
📍 Madrid