Set in a working olive grove, Farmhouse Ibiza brings all the things we love about Soho Farmhouse in Oxfordshire to members living and visiting the White Island including bedrooms, an outdoor pool, a holistic wellness experience with a gym, yoga deck and treatment rooms and an organic kitchen garden restaurant and bar.
The Role…

As Floor Manager at Soho House, you are an ambassador for the brand with a detailed knowledge of the Soho House Group and its concept including all menus and food & beverage offerings. Demonstrating a professional approach towards our employees and Members, you are responsible for the day-to-day operations of the club, any associated events in the club and including the member and guest experience.
Main Duties…

Be visible on the floor and engaging with the members gaining feedback and noting any comments through the reporting channels and directly to the kitchen and front of house team
Ensuring that members and guests have a great experience and resolving any issues before they depart
Ordering and purchasing of products for the Club




Coordinate and operate the POS system and ensure all items are updated as necessary
Be available for all staff for any requests and problems and pro‑active in problem solving
To ensure that the club team is appropriately groomed and wearing the correct uniform in accordance with site and company standards
Work with other departments to ensure that the department runs efficiently
Print, organize, and separate various necessary documents, summarize relevant information, and distribute information to appropriate employees
Ensure employee compliance with company standards and policies and external regulations
Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job
Assign and ensure work tasks are completed on time and that they meet appropriate quality standards
Maintain the highest level of appearance at all times
Be physically fit a

📌 Floor Manager (Madrid)
🏢 Soho House
📍 Madrid