Are you fluent in Hungarian (C2) and German (C1+) and looking for a long-term opportunity in an international company where customer service goes far beyond answering calls?

Our client is a well-established general industrial company with decades of experience and a strong international presence. They are looking for a Customer Service Specialist to join their collaborative team in Sant Cugat del Vallès (Barcelona).

This is a stable, long-term position where you'll work closely with Sales, Engineering, and other international departments, becoming a key contact for B2B customers across the Hungarian and German markets. If you're looking for a role where you can build lasting customer relationships, develop your expertise, and grow within an international organization, this could be the perfect next step for you.

Your responsibilities:

Manage and support a portfolio of B2B customers, ensuring an outstanding customer experience

Process quotations, orders, and customer requests from start to finish

Coordinate closely with Sales, Engineering,



and Field Service teams to provide tailored customer solutions

Handle customer inquiries and resolve issues in a professional and solution-oriented manner

Manage complaints and maintain accurate documentation through CRM and SAP systems

Follow up on quotations and open orders to ensure smooth communication and customer satisfaction

Support commercial campaigns and sales initiatives

Build and maintain long-term relationships with business customers while delivering high-quality service

What we're looking for:

German C1 or higher (mandatory)

Minimum 3 years of professional experience in Customer Service

Experience in a B2B environment is highly valued

Completed commercial or technical education

Strong communication, negotiation, and relationship-building skills

Structured, proactive, and solution-oriented working style

Experience with SAP, CRM, PLM, or similar systems

Already based in Spain (ideally Barcelona or th

📌 Hungarian and German SpeakingB Customer Support expert (Madrid)
🏢 Blu Selection Recruitment Agency
📍 Madrid