The Digital Renewals Sales Representative is a skilled level contributor responsible for optimizing workflows to manage high volume renewal cycles, performing advanced negotiation and communication activities, and providing partner support with minimal guidance

The representative proactively identifies customer needs, analyzes churn risks, recommends solutions, and ensures strong customer retention

They leverage CRM systems to automate workflows, analyze data, and streamline renewals processes

This model is not about where people sit, its about how we win

A primarily office-based inside sales team creates the environment needed to build skills faster, collaborate more effectively, and drive stronger enterprise outcomes, while still respecting flexibility and modern ways of working

Territory Coverage

Provide renewals coverage across a broad range of segmented accounts, prioritizing by spend, complexity, and growth potential

Close Renewals

Defend the current customer base by accurately and independently executing renewals

Sales Expansion





Drive and close seat expansions at renewal using standard playbooks with minimal supervision

Auto Renewal Management

Monitor auto renewal statuses and intervene to prevent churn when auto renewals are disabled

CRM Hygiene & Forecasting

Develop and maintain pipeline visibility, forecasts, and CRM discipline across all territory accounts

Expansion Qualification: Partner with Account Representatives to initiate larger cross sell or expansion motions

Partner Engagement: Provide light touch support for partner owned accounts with minimal guidance

Insights & Reporting: Share churn indicators, renewal blockers, and upsell signals across teams

Feedback Loop: Offer insights on packaging and product improvements based on customer patterns

Advanced Communication: Applies creative approaches to secure renewals with minimal guidance

Advanced Negotiation: Uses creative techniques to reach renewal agreements

CRM Optimization: Au

📌 Digital Renewal Sales Representative (Madrid)
🏢 Autodesk
📍 Madrid