About us
Next Level S.L. is a performance and affiliate marketing agency based in Palma de Mallorca. We run affiliate programs for e-commerce and D2C brands across the DACH region and Europe. Around 20 colleagues work from our Palma office — international, fast-moving, and hands-on.

The role
This position sits at the centre of the company. You own HR operations, keep the Palma office running, and support the management team directly. You work independently, set your own priorities, and get things finished.

This is a fully on-site role in Palma. Remote or hybrid arrangements are not possible — the role is built around being present for our team members, the management team, and our visitors.

Your focus areas
Human Resources (approx. 60%)

Own the full recruitment process: job ads, screening, conducting first-round interviews yourself, handing the shortlist to the hiring manager

Maintain a structured candidate pipeline per open role, update hiring managers weekly, and steer the process via time-to-hire and cost-to-hire

Onboarding and offboarding: contracts, documentation,



equipment and accounts ready from day one

First point of contact for the team on payroll, benefits, holidays, sick leave, and internal policies

Manage payroll in cooperation with our external provider and the gestoría

Maintain employee data in the Zoho ecosystem (People, Sign, Books, Projects)

Coordinate the external occupational risk prevention service (PRL) and maintain the related documentation

Organise team events and office activities

Office Management (approx. 25%)

Own day-to-day operations of the Palma office: equipment, supplies, services

Manage suppliers, service providers, and the landlord; contracts, insurance, utilities

Own the office budget, including negotiating framework agreements

Coordinate with IT on hardware and employee equipment

Welcome clients, candidates, and guests

Support conferences, trade fairs, and offsites

Management support (approx. 15%)

End-to-end tra

📌 Office & People Operations Manager (m/f/d) (Madrid)
🏢 Next Level Affiliate Marketing
📍 Madrid