Senior Administrator / Service Scheduler
Buckenara Plumbing, Gas & Electrical is seeking an experienced

Senior Administrator / Service Scheduler

to join our team and provide high-level administrative and scheduling support across our plumbing and electrical service operations.

This is a key role within our maintenance team, supporting our field technicians and line managers to ensure reactive and routine maintenance works are scheduled, administered and completed efficiently.

Who We’re Looking For
Our preference is for someone who has previously worked within a

plumbing, electrical, HVAC, fire, facilities maintenance or similar trade services business

and understands the fast-paced nature of managing field service work.

Strong SimPRO experience is essential.

We are specifically looking for someone who already understands SimPRO and can confidently work within the system rather than requiring extensive training.

You will ideally have experience managing jobs from initial work order through to scheduling, completion and invoicing.

Key Responsibilities




You will be responsible for:

Managing incoming reactive and routine maintenance work orders from commercial clients

Creating and maintaining jobs and work orders within

SimPRO

Scheduling and coordinating plumbers and other field technicians including contractors

Liaising with customers regarding appointments, access and job progress

Supporting field technicians with information and day-to-day job requirements

Working closely with supervisors and line managers to keep works moving

Monitoring outstanding and incomplete jobs and following them through to completion

Reviewing technician job notes, labour, materials and site photographs

Preparing and processing completed jobs for invoicing

Uploading job notes, photographs, reports and completion information to client portals

Preparing or coordinating safety documentation where required

Maintaining accurate customer and job information

Assisting with qu

📌 Senior Administrator (Madrid)
🏢 Buckenara Plumbing Gas
📍 Madrid