Overview

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned general with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Join us and send your CV in English, pointing out your outstanding skills
Role

Customer Support Consultant (Spain, remotely) – fluent German and English, Golf
What you will do

Providing exceptional customer and technical support via calls, emails, and chats
Build positive and long-lasting relationships with customers
Meet team KPIs
Stay up-to-date with cutting-edge technology
Securely work with customers%27 sensitive information




Maintain working knowledge of our client%27s products and services
What you need to succeed

Excellent German (C1 for both spoken and written) and English (C1)
Experience in customer support
Interest in golf; knowledge of golf rules and equipment
Ability to work collaboratively in a team
Independent and proactive approach to work
Personal laptop or computer with at least 8 GB RAM and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)
Nice to have

Experience working with luxury brands
Experience with CRM systems
Employment type

Contract
Industries

IT Services and IT Consulting
Disclaimer: We are a multinational company with unbiased views. The assessment of candidates is not affected by race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic prohibited by law.

📌 (fluent German (Madrid)
🏢 SupportYourApp
📍 Madrid