Dealership

BDC Administrator

Suburban Cadillac of Plymouth

Hiring Immediately | Customer-Focused Opportunity | Career Growth in Automotive
Suburban Cadillac of Plymouth is looking for a motivated, professional, and highly organized BDC Administrator to join our team.

This is an excellent opportunity for someone who enjoys connecting with people, thrives in a fast-paced environment, and knows how to turn customer interest into a positive dealership experience. Automotive experience is helpful, but it is not required. We are prepared to train the right person who brings strong communication skills, confidence, urgency, and a genuine desire to help customers.

As a BDC Administrator, you will often be one of the first points of contact for our customers. You will respond to online inquiries, make outbound calls, schedule appointments, and help create a smooth transition from the customer’s initial interest to their dealership visit.

What You’ll Do

Respond promptly and professionally to customer inquiries by phone, email, text, and online lead platforms





Make outbound calls to prospective and existing customers

Schedule and confirm sales and service appointments

Provide customers with accurate, helpful information while creating excitement about their visit

Follow up consistently with customers throughout the inquiry and appointment process

Maintain accurate and detailed customer records in the dealership CRM

Partner closely with dealership leadership, sales, and service teams

Help ensure every customer receives a professional, timely, and welcoming experience

Meet individual and department appointment, follow-up, and performance goals

Represent Suburban Cadillac of Plymouth with professionalism and a customer-first mindset

What You’ll Bring

Strong verbal and written communication skills

A friendly, confident, and professional phone presence

Excellent organization and follow-up habits

The ability to manage multiple conversations and priorities

A sens

📌 BDC Administrator (Madrid)
🏢 Lithia & Driveway
📍 Madrid