About The Role
We are looking for a driven, fully fluent German and/or French speaking Inbound Sales Development Representative to join our Proton for Business team. In this role, you won’t just be processing leads; you’ll be the first point of contact for organizations ready to secure their digital infrastructure. You will manage high-volume inbound traffic, qualify high potential opportunities using the SPICED framework to generate new business for our Account Executives, and also take on a full sales cycle role, directly closing smaller, high‑velocity business within our Prosumer/Small Office segment.
If you thrive in a fast‑paced environment, love mastering complex tech stacks, and want to play a key role in driving growth for products you genuinely believe in, we want to hear from you.
Key Responsibilities
Own the Inbound Pipeline: Manage and respond to all inbound requests submitted via Proton’s contact sales forms across our entire product suite.
Strategic Prioritization: Utilize our lead scoring system to categorize leads by intent (High, Medium, Low)
and ensure strict adherence to our first response time SLAs.
Qualify & Convert: Conduct qualification discussions using the SPICED framework (Situation, Problem, Impact, Critical Event, Decision) to identify genuine business opportunities for Account Executives.
Close Deals: Independently close transactions for smaller requirements, turning high-volume inquiries into immediate revenue.
Metrics & Continuous Improvement – Own daily/weekly activity KPIs (call and email tasks, touches, meetings booked) and funnel metrics (first response time, conversion rates, meeting‑to‑pipeline ratio). Use CRM dashboards to surface insights and iterate outreach scripts.
Cross‑Functional Collaboration: Partner closely with Product Business Units, Marketing, and Customer Success to ensure seamless handoffs and gather market feedback.
Cultural Ambassadorship – Model a high‑energy, resilient mindset; mentor newer BDRs on pho
📌 Inbound Sales Development Representative (Madrid)
🏢 Proton
📍 Madrid