Role Overview
The Senior Account Executive is responsible for owning, retaining, and expanding a portfolio of TraceLink Enterprise customers within an assigned territory. This role is accountable for driving net revenue growth through renewals, upsell, and expansion by executing TraceLink’s enterprise sales methodology, value framework, and defined sales process. You will operate as a trusted advisor to C‑suite and senior business leaders, aligning customer strategic priorities to TraceLink’s solutions and differentiated value. Success in this role requires strong account planning, disciplined opportunity management, and close collaboration with Account Development Reps (ADR) and Solutions Consulting.

Responsibilities

Own a defined portfolio of Enterprise accounts with full accountability for retention, expansion, and revenue growth

Develop and execute account‑level growth strategies aligned with customer business objectives, TraceLink’s value framework, and regional sales priorities

Build and maintain trusted executive relationships with economic buyers, decision‑makers,



and key influencers

Act as the primary point of contact and quarterback for the customer relationship

Lead opportunities through TraceLink’s end‑to‑end enterprise sales process, from discovery to close

Conduct customer‑centric discovery to identify business problems, value drivers, and success criteria

Translate customer needs into clear value‑based proposals tied to measurable outcomes

Partner with Solutions Consultants to deliver compelling value‑led demonstrations and presentations

Drive effective deal qualification, opportunity progression, forecasting, and close plans

Proactively manage renewals and contract extensions, ensuring high retention rates

Identify and execute upsell and cross‑sell opportunities within existing accounts

Address customer risks, requests, and escalations in partnership with Customer Success and Support

Ensure customers realize and articulate ongoing value

📌 Senior Account Manager (Madrid)
🏢 TraceLink
📍 Madrid