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La position
The Opportunity
The Digital Innovation and Operational Services Chapter is a global team in R&D; that focuses on internal improvement: increasing productivity, efficiency, and the ability of the R&D; organization to collaborate across its general organizational interfaces. Our work involves reducing complexity of our systems, harmonizing processes, tools, and business practices, and building connections across geographical and organizational silos.

We are seeking a

R&D; Enterprise Tools Operations Specialist





to join our global support team. You are

well organized

and

detail-oriented . You will be the reliable service provider handling critical

system requests

within our core business tools, ensuring our scientists and engineers worldwide can focus on developing innovative products for patients.

This role requires building

organizational know-how

—understanding who our internal customers are, how they work, and solving problems in a way that anticipates their support needs. You are

quick in learning new software systems and tools , enjoy helping your coworkers every day, and are motivated to innovate internal processes to automate tasks, you will fit right into our team

Key Responsibilities

Execute R&D; System Requests:

Fulfill customer tool requests using expertise in business systems and compliance standards.

Provide Timely Expert Support:

Offer professional, empathetic, and quick solutions to R&D; operat

📌 R&D Business Tools Operations Specialist (Madrid)
🏢 Roche Holding
📍 Madrid