Overview

As a

Vehicle System Engineer,

you will operate at the i ntersection of Customer Support and Application Engineering

— two disciplines that, together, define the full customer journey. On one hand, you will serve as the

first line of support when clients receive our product , often working under pressure to help them get their solutions up and running quickly. On the other hand, you will

bring a long-term technical vision to each engagement , conducting deeper analysis and fostering close collaboration to set projects up for lasting success.
Your main responsibilities will be:
Handle customers

from around the globe helping them from simple technical queries to complicated ingeneering questions.
Act as the

primary technical interface with customers

on all electric machine controllers, BMS, system integration, and system performance-related challenges.
Perform

calibration, validation, and optimization of Electric propulsion systems

and storage systems using NX’s EMC and BMS product line-up on both test benches and vehicles.




Follow a success recipe according to the company’s identity on how to

provide support

and help enhance it, aimed at operational efficiency, and product quality.
Collaborate closely with R&D; and software development teams

to communicate field issues, new functionalitiy requirements, calibration outcomes, and recommendations for hardware/software enhancements.
Collaborate closely with Business

to exchange information on clients, reporting field issues and taking information on each project.
Provide on-site commissioning , troubleshooting and technical support at customer facilities when required.
You must

ensure alignment on techincal specifications

throughout the support package/project.
Develop, document, and execute calibration procedures, test plans, and validation protocols

for customer-specific projects in vehicles or test benches.
Enhance the documentation of NX’s products

available for clients and provide valuable i

📌 Vehicle System Engineer (Madrid)
🏢 NX Technologies
📍 Madrid