The Role
Veeva Link’s vision is to build connected data applications that improve research and patient outcomes.

As a Team Lead for one of our Data Operations teams, you will lead a remote team of 50+ freelancers who do rule-based web research. You will design business processes and drive process improvements as well as technology improvements.

You plan and control these business processes and support their execution by removing barriers for your team members. Your primary focus is to improve process efficiency and reduce defects. As a first-line manager and servant leader, you deliver operational metrics associated with your process and results while keeping your team engaged.

To thrive in your role, you are highly motivated to lead and have a “can do” attitude. You are results-oriented, analytical, organized, and socially skilled. You communicate effectively with managers, analysts, and researchers.

The adecuado candidate for this role has a strong interest in people management, a process-oriented mindset, and an excellent work ethic.



Whether you choose to work at home or in one of our offices, you enjoy working with autonomy and in an international environment. We have a great remote working culture where people work hard, have fun, and grow.

What You’ll Do

Lead a team with a headcount of 50+

Implement impactful quality and efficiency projects

Build a dynamic, proactive, and high-performing team

Own your team’s KPIs and its performance

Collaborate with the engineering teams on process automation

Escalate all risks and incidents early and unambiguously

Requirements

People leadership experience

Proven knowledge in business process design, management and optimization

5+ years working experience

Comfortable working remotely in an international environment

Nice to Have

Connection with life sciences (education or professional experience)

Perks & Benefits

Opportunity to work in a diverse and international workspace

Life insurance

Charity bonus

Pensio

📌 Senior Team Lead (Madrid)
🏢 Veeva Systems
📍 Madrid