Are you passionate about the latest technology and gadgets? Are you fluent in French? Work in Greece as a customer expert with a Top Tech Leader
TP in Greece connects customers with the world’s top brands for more than 30 years. With a team of more than
12,000
people from
110+
nationalities, we proudly represent the leading integral businesses -such as Microsoft, Canon, Netflix, Paypal, and Asos, providing Customer Care, Sales & Technical Support services, as well as Content Moderation for social media.
We are really proud to see our collaboration with one of the
Big Five information technology companies
growing bigger and deeper. This is a great opportunity for you to join our
French customer experience team , to support customers from
French speaking countries , after following a complete training by certified instructors.
What you will do:
Communicate with customers via phone, chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction, representing a major brand
Assist customers to manage/secure their account & passwords
Set-up repairs for hardware-related issues
Escalate unresolved cases by contacting 2nd level support Interaction Experts
Maintain high customer satisfaction
What you will bring:
Fluency in
French
Advanced English knowledge
Familiarity with iOS and/or MacOS, or comparable technology, is preferred
Prior customer support experience would be an advantage
Strong troubleshooting skills
What we offer
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
Competitive monthly salary + 2 extra salaries per year
Refer-A-Friend : Bring your friends and receive great bonuses
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth &
development opportunities
Special events
as
📌 French-Speaking Customer Experts for a Tech Leader (Madrid)
🏢 TP
📍 Madrid