Looking for a way to live abroad without putting your career on pause?

Sun 300+ days a year

English-speaking work environment

A fast-growing iGaming industry

A social life filled with internationals who made the same move you’re considering right now

Why Malta?
Malta has become one of Europe’s biggest iGaming hubs, attracting professionals from across the Netherlands, Belgium, Scandinavia and beyond.

Living in Malta means:

Walking distance to the sea

A vibrant nightlife and international community

Career growth in one of the strongest online gaming markets in Europe

English as one of the official languages

Real responsibility from day one

The Role – Dutch‑Speaking Customer Support
You will become a product expert in sportsbook and online casino, handling customer cases across phone, chat and email. You’ll take ownership, meaning you don’t just pass issues along. You solve them.

Your work will include:

Resolving customer queries via phone, live chat and email

Managing withdrawals and payment‑related questions

Processing KYC documentation and enhanced due diligence





Running security checks on accounts and transactions

Collaborating with payments, fraud and compliance teams

Analysing customer trends and improving internal processes

Contributing to KPIs and service level targets

You’ll gain real exposure to the operational backbone of an international iGaming company.

Requirements

Fluent in Dutch (written and spoken)

Comfortable working in both Dutch & English

Structured and analytical

Adaptable to shift work

Previous customer service experience is a requirement

Used to multitasking in a fast‑paced environment

Benefits
Career Growth in iGaming
Malta’s iGaming industry is known for internal mobility.

Fraud & Risk

Compliance

Escalations

Commercial

Product

Country Management

What You’ll Get

Relocation package

Hybrid work model

Up to 40 days per year fully remote

International private health insurance

Bonus scheme

Wellbeing allowance

📌 Dutch-speaking Customer Support Agent in Malta (Madrid)
🏢 Next Job Abroad
📍 Madrid