Qonto in Barcelona seeks a Customer Support Manager to own KYB/KYC lifecycle reviews for German business customers. You will manage your caseload using internal tools, contacting clients to obtain updated documentation and resolve data gaps.
Requirements include 1–2 years in a customer-facing role and native German. The role emphasizes compliance processes, data remediation, and documentation in a fast-paced fintech environment.
📌 German KYB/KYC Support Manager (Madrid)
🏢 Qonto
📍 Madrid