About Foundever:
Foundever™ is a general leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Role purpose

Own and drive enterprise-wide AI enablement across Foundever’s corporate functions

Translate Foundever’s AI strategy into practical, scalable, and valuedriven use cases for HR, Finance, Legal.

Accelerate AI adoption, productivity, and employee experience while ensuring security, compliance, and responsible AI practices

Act as a central orchestrator for all Corporate functions, IT, Data, Security, and AI product teams

Key responsibilities

Enterprise AI enablement & strategy

Define and execute the Enterprise AI Enablement roadmap for corporate functions (HR, Finance, Legal, Procurement, IT, Marketing, etc.)

Identify, prioritize,



and structure highimpact AI and automation opportunities

Ensure alignment with Foundever’s business strategy, digital transformation agenda, and AI governance

Establish clear value tracking (productivity, quality, cost, risk mitigation)

Use case delivery & scaling

Lead AI initiatives endtoend: ideation → testing → industrialization

Partner with corporate leaders to redesign processes, not just automate tasks

Drive the deployment of GenAI, automation, and AI copilots embedded into daily workflows

Ensure use-cases are scalable, secure, reusable, and integrated with our enterprise platforms

Adoption, change & enablement

Drive AI adoption at scale through change management, communication, and training

Build AI literacy across corporate teams and leadership

Define best practices, playbooks, and standards for internal AI usage

Promote a culture of experimentation and continuous improvement

Governance

📌 Director, Enterprise AI Enablement (España)
🏢 Foundever®
📍 España