15 ago
|
Nordic Jobs Worldwide
|
España
15 ago
Nordic Jobs Worldwide
España
Our client is looking for an Danish-speaking Customer Support Advisor to join their team in Spain
Join a multicultural support team representing a prestigious travel company. You'll be the connection between global travellers and accommodation providers, ensuring top-tier service and support. Enjoy engaging team activities, training, and personal development in a vibrant and international environment.
About the company
Our client is a integral leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
Support international travellers by clarifying service and payment inquiries
Communicate with customers and accommodation suppliers via email and phone
Ensure high-quality customer service by identifying and understanding customer needs
Mediate between parties and resolve issues with professionalism
Work in a team-oriented environment to ensure service excellence
Danish C2 level and advanced English proficiency
Strong PC skills (Office 365, CRM, internal platforms)
Affinity with accommodation platforms
Previous customer service experience is valued
38.5h/week (Monday to Sunday), shift 09:00 - 20:00h
~Temporary contract that goes to a permanent one after 3 months
~ Relocation support is offered
~ Initial 3-week training with continued coaching
~“Spanish lessons, team activities, quizzes
~ Private health insurance (upon permanent contract)
~ Free coffee daily and fruit once a week
~ Career development in a leading support department
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic–speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,500 candidates secure their dream jobs.
📌 Danish-speaking Customer Service Representative (España)
🏢 Nordic Jobs Worldwide
📍 España