15 ago
|
Instaleap
|
Barcelona
15 ago
Instaleap
Barcelona
What would you do?
- Own the post-implementation relationship with Enterprise customers across the Italian market.
- Become a trusted advisor to senior stakeholders, helping them maximize the value of Instaleap's platform.
- Lead Executive Business Reviews (EBRs), Quarterly Business Reviews (QBRs), and strategic business discussions.
- Drive customer adoption, retention, and long-term growth.
- Identify upselling and cross-selling opportunities while ensuring customer success.
- Partner closely with Product, Sales, Operations, and Engineering to deliver the best customer experience.
- Advocate for customer needs internally and influence product improvements.
- Build strong executive relationships with C-Level leaders across major retail organizations.
Your experience has been shaped by
- 4+ years of experience in Customer Success, Enterprise
📌 Enterprise Customer Success Manager (Barcelona)
🏢 Instaleap
📍 Barcelona