We are seeking an experienced Service and Operation Lead to contribute to the operations of a large-scale telecommunications network comprising Fiber Optic Infrastructure, DWDM Transport Systems, and IP/MPLS Networks.The successful candidate will act as technical interface to the customer (network operator) for coordination and transformation activities.The role requires strong operational expertise, leadership capabilities, and the ability to drive continuous improvement initiativesAdvancing connectivity to secure a brighter world.Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. Learn more about life at Nokia.

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Our recruitment processWe act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams,



and you may be just the right candidate for this or another opportunity.The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
Some of our benefits:
Versátil and hybrid working schemesA minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)Life insurance to all employees to provide peace of mind and financial securityWell-being programs to support your mental and physical healthOpportunities to join and receive support from Nokia Employee Resource Groups (NERGs)Employee Growth Solutions to support your personalized career & skills developmentDiverse pool of Coaches & Mentors to whom you have easy accessA learning environment which promotes personal growth and professional development - for your role and beyondLearn about additional benefits in specific countries.
Must have 8–15+ years of telecommunications network operations experienceTechnical knowledge on carrier-grade DWDM and IP/MPLS networksProven customer-facing experience with telecom operators or service providers.Fluent in Spanish & English (spoken and written). Home based in Spain / MadridNice to haveExperience leading technical teams within a NOC, operations, or managed services environment.Experience managing major incidents and operational escalations. xkdbapo Practical knowledge of 3rd-party telecom materials and subcontractor coordination.Willingness to travel (

📌 Service and Operation Lead (Madrid)
🏢 Nokia
📍 Madrid