14 ago
|
Workday
|
Madrid
Experteer Overview In this role you will act as a trusted Workday advisor to customers, helping them maximize value from their Workday investment post go-live. You’ll work within the Workday Success Plans team to solve business problems through guided configuration, demonstrations, and tailored one-on-one guidance. You will deliver short, impactful consulting engagements and enable customers to adopt new features and optimize deployments. You’ll join a collaborative, impact-driven culture focused on customer success, continuous learning, and professional growth.Compensaciones / Beneficios
- Conduct research to understand customer questions and Workday concepts
- Provide small-scope consulting with configuration guidance and demonstrations
- Troubleshoot product configuration to meet customer requirements
- Communicate responses and value clearly to customers
- Create and deliver customer presentations on using Workday features (Accelerator Webinars)
- Offer tailored one-on-one guidance (Optimization Packages)
- Provide one-on-one guidance to accelerate feature adoption (Feature Accelerator)
- Review customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews)
- Maintain Workday product expertise and certifications, stay updated on roadmaps and industry practices
- Help create new programs to drive customer feature adoption
- Deliver other Customer Enablement services (Office Hours, configuration reviews, one-on-one design)
- Support deployments including full feature rollout and travel up to 20%Responsabilidades
- 5+ years of IT implementation experience
- 5+ years of experience with Workday Financials Reporting
- 2+ years of software consulting experience
- Workday Certification or ability to certify in Workday Reporting, Workday Financials, or PRISM
- Ability to understand Workday concepts as new features release
- Strong verbal and written communication in English
- Bachelor's degree or relevant work experience; advanced degree preferredRequisitos principales
- versátil work arrangements
- bonus plan
- stock grants
- accommodations for disabilities
- equal opportunity employer
- inclusive hiring practices
📌 Sr. Reporting & Analytics Consultant (Fin) - Workday Success Plans (Madrid)
🏢 Workday
📍 Madrid