Project Manager, Integral Client Operations As a member of our Global Client Operations (GCO) team, the Project Manager will be a part will work on a variety of localisation projects, ensuring client retention, excellent service and profitability. They will be working on multi- lingual translation, voice-over/dubbing and subtitling projects for various entertainment clients worldwide.This role is offered on a fixed-term, six-month contract and can be based in London or Spain.

The role would demand great organizational skills and to be able to work on multiple tasks while effectively switching focus between them. This is a very fast-paced role that requires someone to be proactive and effectively communicate information to all relevant stakeholders. Finally, the role might mean having to work with tight deadlines, so being able to work under pressure without losing focus is crucial.

Managing full project cycles from initial receipt of brief from Account Management or Sales to sign-off for invoicing—via planning, scheduling, budgeting, problem solving, monitoring quality of deliverables, delivery to clients and post-project review—all while adhering to VSI’s processes and quality standards

Managing workflows to ensure projects are completed on a timely basis, within agreed budget and to a high quality at all times

Close financial monitoring and control of projects through budgets, invoicing and change orders, achieving targeted levels of profitability

Providing operational support to Sales and Account Management at quoting stage where needed





Proactively maintaining a thorough understanding of VSI’s core businesses to be able to advise clients on our services and pass on cross-selling opportunities to Sales

Preparing project reports for the account manager and/or Head of Department as required

Arranging production meetings or conference calls with clients on complex projects and maintaining strong communication channels

Using your initiative to deal with client or supplier issues and escalating to line manager where required

Identifying improvement opportunities for projects, accounts and processes

Discussing and understanding each client's specific requirements and offering advice if necessary

Processing supplier and client invoices timely and accurately

Working with internal tools, making sure all data is entered correctly and life cycle of projects is managed efficiently

Performing any ad hoc admin

Core skills:

Prior experience in a project management capacity in the localisation and/or media industries or similar role

Understanding of the dubbing workflows.

Being an excellent team player,



particularly when working closely with internal stakeholders to coordinate multi-media needs across production services, ensuring consistency

Effective verbal and written communication when working with clients, suppliers and internal team members

Ability to work to tight deadlines, often under pressure, in a calm manner, always focusing on providing excellent customer service

High motivation and solution focused with proven problem-solving and organisational skillsAbility manage time effectively and prioritise tasks according to business needs

Flexibility and adaptability to be able to apply last minute changes and find solutions

Excellent attention to detail and time management

Previous experience with OOONA Project management or other similar tools will be an advantage

Previous experience with subtitling specifications and tools are an advantage

At VSI, you’ll be part of a passionate, and highly driven team that’s helping entertainment travel the world. This is your chance to work on iconic global content, develop deep client partnerships, and make your mark in a creative, collaborative, and fast-moving environment.

We offer the scope to grow your career while being supported by some of the best talent in the localisation industry.

How to apply If you are interested in the role, please send your up-to-date CV via email with the reference number # ES3432 in the subject line.

Due to the high number of applications for the position, we regret we will only be able to respond to successful applicants.

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📌 Global Client Operations Project Manager (Madrid)
🏢 VSI Berlin
📍 Madrid