Global IT Systems Analyst - Remote / Freelance NTT DATA is looking for a freelance and remote Global IT Systems Analyst for an international client based in Belgium.

Contract: freelance / B2B

This role can be performed remote by a EU national anywhere within the European Union

General Role Description:

Provide global end-user support for enterprise systems, ensuring smooth operation, compliance, and user satisfaction across worldwide regions. This role involves system implementation, maintenance, and decommissioning, as well as project management and governance activities.

Your role:

Collect and assess user requirements for new systems and system decommissioning.

Implement, maintain, and support regional or global systems.

Manage projects with strong governance and compliance, including detailed planning of key activities and milestones.

Serve as first-line support for regional or global systems.

Handle multiple critical issues simultaneously with efficiency and accuracy.

Develop reports, dashboards, and presentations to communicate key metrics to stakeholders at various levels.

Deliver clear and professional communication in English, including formal presentations.

Maintain high levels of organization and attention to detail.

Your profile:

Experience: 10+ years in system support, implementation, and project management.

Education: University degree or equivalent professional experience.

Language: Advanced (C1 or C2) English proficiency (verbal and written). Spanish is considered a plus.

Knowledge Areas:

Functional requirements and use cases - Medium

Regional/global system implementation and support - Advanced





Project management and change management - Medium

Testing and data migration - Medium

Business process modeling/mapping - Basic

Technical Skills:

MS Office Suite - Advanced

Information Systems - Medium

SharePoint Design - Basic

Power Automate - Basic

Knowledge of PowerApps is a major asset.

Personal Skills:

Adaptability - Advanced

Communication - Advanced

Problem-solving & Critical Thinking - Advanced

Time Management & Organization - Advanced

Teamwork & Interpersonal Skills - Advanced

Leadership & Decision-making - Medium

Strong analytical and organizational skills.

Ability to manage multiple priorities under pressure.

Excellent stakeholder engagement and presentation skills.

Resourceful and proactive in problem-solving.

NTT DATA - a part of NTT Group - is a trusted general innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA enables clients, as well as society, to move confidently into the digital future. We are committed to our clients' long-term success and combine global reach with local client attention to serve them in over 50 countries. Visit us at nttdata.com

Seniority level Mid-Senior level

Employment type Contract

Job function Analyst, Engineering, and Information Technology

Industries Information Services

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📌 Global IT Systems Analyst - Remote / Freelance (Madrid)
🏢 Ntt Data Europe & Latam
📍 Madrid