Microsoft Dynamics 365 Developer – Copilot Service Workspace Location: Spain | Hybrid (preferred) in Madrid, Barcelona, Málaga, or Logroño | Remote in the rest of the country

Employment type: Full-time

We are looking for a Microsoft Dynamics 365 Developer with hands‑on experience in Dynamics 365 Customer Service, focused on the development and integration of solutions within the Copilot Service Workspace. You will join an international digital banking environment, contributing to the evolution of customer service and channel integration platforms built on Microsoft technologies. The role combines Dynamics customization, frontend development, and advanced integration work within modern CRM ecosystems.

What you’ll do

Configure and customize Microsoft Dynamics 365 Customer Service solutions

Develop and maintain integrations within Copilot Service Workspace

Implement and configure Channel Integration Framework (CIF) integrations

Develop frontend logic and custom behaviors using JavaScript / TypeScript

Work with Microsoft APM SDK for embedded application integrations

Collaborate with backend and integration teams to ensure end-to-end functionality

Ensure performance, maintainability,



and usability of implemented solutions

Participate in agile ceremonies and collaborative delivery processes

What we’re looking for

Proven hands‑on experience with:

Microsoft Dynamics 365 Customer Service

Practical experience with:

Copilot Service Workspace

Channel Integration Framework (CIF)

Microsoft APM SDK

Strong experience developing:

JavaScript within Dynamics environments

Experience working with:

Embedded/integrated applications inside Dynamics

Container-based integration approaches

Experience working in Agile environments (Scrum / Kanban)

Familiarity with Jira or similar collaboration tools

Strong analytical and problem‑solving skills

Ability to work autonomously in integration‑heavy environments

Nice to have

TypeScript experience

Experience building custom UI integrations within Dynamics 365

Understanding of frontend architecture patterns in enterprise applications

Work model

Hybrid model available in:

Madrid

Barcelona

Málaga

Logroño

Remote from other locations within Spain

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📌 Microsoft Dynamics 365 Developer - Copilot Service Workspace - Spain (Madrid)
🏢 Talent Connect
📍 Madrid