14 ago
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Jobtailor
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Madrid
- Build and maintain strong working relationships with clients and brokers, supporting long‑term engagement and satisfaction- Resolve moderately complex queries and non‑routine issues, ensuring clear communication and timely outcomes- Apply a consultative approach to explain products, benefits, and administrative processes in a way that meets client needs- Support the client management team in identifying opportunities to strengthen service delivery and expand business engagement- Act as a reliable point of contact, responding to client and broker enquiries within agreed timelines- Coordinate and facilitate client and broker meetings, including organising WebEx sessions and contributing to presentations where required- Contribute to reporting, data updates, and administrative processes,
ensuring accuracy and visibility of account activityRequirements- Experience in a client‑facing or customer support role- Fluent German language skills, with the ability to communicate confidently in both written and spoken contexts- Ability to manage competing priorities and meet deadlines in a fast‑moving environment- Strong communication skills, with confidence explaining complex information clearly- A proactive approach to problem solving and taking ownership of outcomes- Confidence working independently while keeping stakeholders informed- Familiarity with Microsoft Office tools and working with data or reporting systems#J-18808-Ljbffr
📌 Large Corporate Client Executive, German-Speaking (Madrid)
🏢 Jobtailor
📍 Madrid