We’re a hyper-growth DTC beauty brand with hundreds of thousands of customers worldwide, and we’re looking for a

UGC Manager / Content Manager

who can own the entire lifecycle of user-generated content — from recruiting creators to delivering high-performing content for ads.

If you thrive in fast execution environments, can manage dozens of creators at once, and have a sharp creative eye, this is for you.

What You’ll Own (Responsibilities)

Coordinate scripts, briefs, and talking points with our creative strategists & content creator.

Review content quality

(UGC, A-roll, testimonials, demos) and request revisions.

Ensure all content follows

brand guidelines & compliance rules .

Track and filter UGC across social platforms (TikTok, IG, Meta Ads, TikTok Shop).

Manage

store reviews

(Shopify/Amazon/Yotpo) — highlight top ones, flag/remedy negative ones.

Coordinate monthly payments with creators & dermatologists.

Maintain structured dashboards in ClickUp for creator operations.

Report weekly on creator performance, delivery timelines, and output.

What We’re Looking For

1–3+ years experience in UGC management,



influencer management, or creator operations.

Ability to manage

a high volume of creators

simultaneously without dropping details.Strong understanding of TikTok-style UGC, storytelling, hooks, and trends.

Strong operational & organizational skills — you’re fast, structured, and proactive.

Clear communicator who can give feedback directly and confidently.

High ownership mindset — you don’t wait to be told, you make things move.

Experience with any of these is a plus:

ClickUp

Frame.io

Tiktok Shop

You’ll Thrive Here If

You enjoy being deeply involved in creator relationships and creative feedback.

You want to grow with a brand scaling globally.

You’re excited to push output, speed, and quality every week.

What We Offer

Competitive salary based on experience

Long-term career growth in a integral 9-figure brand

High autonomy and ownership

Work with world-class dermatologists, creators, and creative strategists

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📌 UGC Manager (Madrid)
🏢 Seranova
📍 Madrid