Sail Point IIQ Support SpecialistWe are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:Provide L2 production support for Sail Point Identity IQ (IIQ).Manage incidents and service requests while meeting agreed SLAs.Perform root cause analysis (RCA) and drive timely issue resolution.Support application onboarding, provisioning, role management, policies, certifications and lifecycle events.Troubleshoot workflows, rules and connectors through log analysis, debugging and llaborate with business stakeholders and integral teams to resolve operational challenges.Administer and support Sail Point IIQ environments across Windows,



Linux and Unix platforms.Maintain technical documentation and contribute to continuous service improvement.QualificationsSail Point Identity IQ (IIQ)Service NowTomcatJBossWindows ServerLog monitoring and debugging toolsIncident and ticket management platformsMinimum 5 years of experience in Sail Point Identity IQ (IIQ) support, with strong expertise in incident management, troubleshooting, production support, and identity governance operations.Professional Working Proficiency in English.Work EnvironmentHybrid workplace (40% Remote / 60% On-site).Work schedule: 24x5 with rotating shifts and weekend on-call support for priority incidents (if required).

📌 Sailpoint Iiq Support Specialist (Madrid)
🏢 Tata Consultancy Services
📍 Madrid