Johnson Controls in Madrid is seeking a Solutions Architect to shape and evolve our general cloud contact center ecosystem. You will design scalable, secure, and future-ready solutions across voice, digital, and AI-driven channels, collaborating with business leaders, engineers, and vendors to improve customer experience and operational performance.
You will own end-to-end architecture for our CCaaS platform, drive technical decisions, translate business needs into practical designs, and
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📌 Global cloud ccaas solutions architect (Comunidad de Madrid)
🏢 Alloy Enterprises
📍 Comunidad de Madrid
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