What You'll Do:We are seeking an Operations Strategy Lead to join our Ops Strategy & Enablement team.In this role, you will lead cross-functional projects and workstreams that improve how Operations work across our Performance Media commercial models. You will help design, document, roll out, and continuously improve workflows, frameworks, and ways of working that make our operations more scalable, efficient, and clear for teams across regions. You will be expected to surface insights, flag risks, and recommend options to inform decision-making.This is a high-impact individual contributor role for someone who combines strong project management skills with operational thinking, structured problem-solving, and the ability to work effectively across multiple stakeholders. You will partner closely with Operations leadership, Product, Commercial, and other cross-functional teams to turn priorities into practical solutions and drive delivery from scoping through implementation.What you’ll be doingProject delivery and operational improvementLead end-to-end cross-functional projects and workstreams that support Operations priorities across assigned commercial modelsBuild clear project plans, define milestones, identify dependencies, track risks, and drive delivery through to completionDrive alignment across Operations, Product, Commercial, and other partner teams; surface trade-offs and recommend approaches to keep initiatives movingSupport the translation of business needs into operational improvements, practical processes, and scalable ways of workingWorkflow and operating model documentationDesign and document customer journeys, operational workflows, and process standards for assigned topics or commercial modelsClarify roles, responsibilities and interaction points across teamsPropose and maintain escalation paths, decision-making guidelines, and supporting documentation,



bringing recommendations to the right stakeholders for validationPerformance insight and continuous improvementDefine and track relevant operational metrics such as efficiency, quality, SLA adherence, and process adoptionUse data and field feedback to identify issues, validate assumptions, and support improvement opportunitiesProactively identify opportunities for simplification and standardization, and bring forward concrete recommendations to drive continuous improvementStakeholder collaboration and communicationBuild strong working relationships across Operations, Product, Commercial, and related teamsCommunicate project status, risks, decisions, and operational changes clearly to different audiencesAct as a trusted partner who helps move work forward, keeps teams connected, and is not afraid to challenge assumptions or recommend alternative paths when neededWho You Are:Experienced in project management, operations, business operations, service delivery, or similar rolesComfortable leading complex cross-functional initiatives with multiple stakeholders and competing prioritiesStrong project management fundamentals, including planning, coordination, risk tracking, follow-up, and executionStructured and detail-oriented, with the ability to turn ambiguity into clear actions and deliverablesStrong written and verbal communication skills, with the ability to make complex topics simple and actionableComfortable forming a point of view and advocating for it; able to influence decisions through clear reasoning and well-structured recommendations,



without needing formal authorityAnalytical and data-informed, able to use metrics and feedback to support decisions and identify improvement opportunitiesCurious and with a strong interest in how processes, tools, and teams work togetherFluent in EnglishWe acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​Who We Are:We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.What We Offer:? Ways of working – Our hybrid model blends home with in-office experiences, making space for both. ? Grow with us – Learning, mentorship & career development programs. ? Your wellbeing matters – Health benefits, wellness perks & mental health support. ? A team that cares – Diverse, inclusive, and globally connected. ? Fair pay & perks – Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level. Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo. SummaryLocation: BarcelonaType: Full time

📌 Operations Strategy Lead (Barcelona)
🏢 Criteo
📍 Barcelona