Location: Remote, Madrid area

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

The Role

As Field Service Engineer you will be a part of our technical service team in Spain (in your assigned area), providing technical support to our local customers.

You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.

What You Will Do

Perform pre-installations, installations, and maintenance activities for our equipment.
Deliver technical training both internally and externally as required.
Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number,



ink, counter value, functional location), reverse flow, billing block code, and billing request confirmation.
Promote MI service solutions to maximize customer uptime and sales growth, maintaining a strong focus on customer satisfaction.
Collaborate closely with the Sales team to build strong relationships and assist in achieving revenue targets.
Travel to customer sites within your assigned area, with occasional national or international travel for training and meetings.

What You Need To Have

Prior experience as a Field Service Engineer or Technical Service Engineer.
Technical qualification or degree in Electrical, Electronics, Networking, or Mechanics.
Strong interest in emerging tech and proactive continuous learning.
Prior experience with software and a strong understanding of software logic is highly advantageous.
Knowledge of Vision Cameras a plus.
Ability to technically assess s

📌 Technical Service Engineer (Madrid)
🏢 Markem-Imaje
📍 Madrid