Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Advisor to join our dynamic team and be the voice of our brand to boutiques and shops across Europe.
What You´ll Do:
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Handle incoming calls from boutiques and shops, providing prompt solutions to customer inquiries.
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Log call details in our management systems and ensure responses meet SLA requirements.
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Maintain expert knowledge of our products and applications to provide accurate guidance.
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Ensure all contractual service level agreements are consistently met.
What We´re Looking For:
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Is proficient or bilingual in Danish and has an advanced level of English.
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Puts the customer first and has exceptional customer-care skills.
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Can effectively qualify customer needs to provide comprehensive support.
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Has working knowledge of IT platforms, Windows, and MS Office applications.
Whats In It for You:
We value our employees and offer benefits to support your lifestyle and growth:
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Full-time 39 hours/week permanent contract with a rotating schedule Monday - Friday: 09:00- 18:00 (with 2 Saturdays per month)
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Competitive salary: 18000 - 20000 gross/year + in bonuses.
- Office in Málaga.
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Referral program: earn bonuses for bringing talented friends on board.
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Comprehensive training on the company and project youll be working on.
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Career development programs and specialized courses to help you grow professionally.
Ready to make an impact? Join our team and turn every customer interaction into a moment of delight