Technical Support Engineer (España)

Technical Support Engineer (España)

14 ago
|
Megafair Games
|
España

14 ago

Megafair Games

España

What are you working on?
- Genres: Casino

Hi Welcome to Megafair — an international startup provider in the skill-based and slot iGaming niche, where excitement meets intellectual challenge. We create high-quality, innovative gaming products that set new industry standards and captivate players worldwide.
With a truly integral team, we work across multiple markets, blending creativity, technology, and expertise to deliver exceptional gaming experiences. Our vision is bold, and our plans are big — this is your chance to join us from the ground up and grow together with a fast-scaling startup.
If you’re ready to be part of a team where every idea matters, challenges inspire, and achievements are celebrated, Megafair is the place to make your mark.

Team size and structure?
40

For which tasks (responsibilities)?
- Provide technical support to partners during integration and post-launch;
- Troubleshoot integration issues and investigate technical incidents;
- Work closely with operators, aggregators, and internal development teams;




- Support new game launches and ensure stable production releases;
- Analyze logs, API responses, and integration behaviour to identify problems;
- Coordinate technical communication with partners until issues are resolved;
- Maintain integration documentation and share technical knowledge internally.

What kind of professional are we looking for?
- 3+ years of experience in technical support, integrations, or game integrations within the iGaming industry ;
- Experience working on the provider side and communicating with operators, aggregators, or gaming platforms;
- Strong understanding of APIs, REST, JSON, integration flows, logs, network basics, and troubleshooting;
- Experience supporting integrations from technical setup through successful go-live;
- Understanding of game lifecycle, transactions, game rounds, and game logic;
- Ability to investigate issues independently and identify root causes;
- Experience working with Jira, Postman, a

📌 Technical Support Engineer (España)
🏢 Megafair Games
📍 España

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