At ING Spain & Portugal we are looking for a Head of People Services

Your role and work environment:

We are looking for a talented and enthusiastic Head of People Services to join our People Team.

The responsibility of this team is to enable an agile, digital, and frictionless employee experience through safe and memorable interactions, making every touchpoint simple, reliable, and truly human.

Your key responsibilities:

As Head of People Services, you will:
Drive strategy & transformation, defining and implementing the People Services strategy aligned with business priorities
Shape labour relations strategy at country level, acting as senior advisor and anticipating labour risk, managing complex labour relations matters including negotiations, disputes, inspections and litigation.
Ensure full compliance with labour and occupational risk prevention regulations and internal policies
Enable business decisions, being a partner with HR business partners/leaders to translate labour context into business decisions
Lead transformation towards a digital,



data-driven and employee-centric model, identifying opportunities for automation, innovation and continuous improvement.
Evolve the operating model to deliver efficiency and an outstanding employee experience, ensuring scalability and consistency across Spain and Portugal
This role will build on the global strategy and that alignment with that strategy is crucial.
He/she will also be part of the EMEA & Americas community to cross-country drive the general strategy together
Promote a culture of safety, wellbeing and sustainable performance across the organisation
Lead multidisciplinary teams across labour risk, wellbeing offer, labour relations, human capital management, payroll, benefits and compliance
Balance employee experience, compliance and business sustainability
Act as strategic advisor to ExCo and senior leaders

What are we looking for?

Want to know if this job is made for you? These are some of the qualities

📌 Head of People Services (Madrid)
🏢 Ing
📍 Madrid