Role Description The Fulfillment Specialist at ZonaPhone is a full-time, on-site role based in Madrid. This role is responsible for preparing and packing customer orders accurately, ensuring products are protected and labeled correctly for shipment.
The Fulfillment
Specialist manages inventory on a daily basis, including receiving stock, organizing storage areas, and performing regular inventory control checks to maintain accurate records. This role also involves coordinating with the sales and customer service teams to resolve order issues, support order changes, and ensure timely delivery.
The Fulfillment
Specialist interacts with customers and internal stakeholders in a professional manner, supports process improvements in the fulfillment workflow, and adheres to all safety and quality standards in the workplace.
Qualifications
- Candidates should possess strong packing skills and attention to detail to prepare and protect orders accurately.
- Candidates should possess customer service and sales-related skills to address order inquiries and support a positive customer experience.
- Candidates should possess inventory management and inventory control skills to track stock levels and maintain accurate records.
- Candidates should possess basic computer literacy, including familiarity with inventory or order management systems.
- Candidates should possess effective communication skills and the ability to work collaboratively with cross-functional teams.
- Candidates should possess strong organizational and time management abilities to prioritize multiple orders and deadlines.
- Candidates should possess the ability to stand, move, and lift packages as required, following safety guidelines.
- Previous experience in fulfillment, logistics, retail, or warehouse operations is beneficial; high school diploma or equivalent is preferred.
📌 Fulfillment Specialist (Madrid)
🏢 ZonaPhone
📍 Madrid
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