We are currently looking for a Network Engineer (L1 / L2) professional to join our team in an on-site support role.

? Work Mode : On-Site

? Employment Type : B2B/ Freelance Contract

? Location : Majadahonda, Spain

? Job Responsibilities:

- Provide Level 1/Level 2 support for network infrastructure and connectivity issues
- Monitor and maintain LAN/WAN network performance
- Configure and troubleshoot routers, switches, and firewalls
- Diagnose network issues related to IP, DNS, DHCP, and VPN
- Assist in network installations, upgrades, and patching activities
- Ensure network security and follow best practices
- Support end-users with connectivity and access-related issues
- Maintain network documentation and update configurations
- Log, track, and resolve incidents through the ticketing system
- Escalate complex network issues to senior engineers/vendors




- Ensure timely resolution as per SLA requirements

?️ Required Skills & Experience:

- 1–3 years of experience in Network Support / Network Engineering
- Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs)
- Hands-on experience with routers, switches, and firewalls (Cisco, Juniper, etc.)
- Basic knowledge of network security principles
- Experience with VPN and remote access technologies
- Familiarity with monitoring tools and ticketing systems
- Relevant certifications (CCNA or equivalent) are a plus
- Strong troubleshooting and analytical skills
- Good communication and customer-handling skills
- Ability to work independently in an on-site environment

📌 Information Technology Support Engineer (Majadahonda)
🏢 Sharp Brains Solutions
📍 Majadahonda