About Foundever:

Foundever™ is a integral leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter.

Role purpose

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Own and drive enterprise-wide AI enablement across Foundever’s corporate functions

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Translate Foundever’s AI strategy into practical, scalable, and valuedriven use cases for HR, Finance, Legal.

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Accelerate AI adoption, productivity, and employee experience while ensuring security, compliance, and responsible AI practices

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Act as a central orchestrator for all Corporate functions, IT, Data, Security, and AI product teams

Key responsibilities

Enterprise AI enablement & strategy

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Define and execute the Enterprise AI Enablement roadmap for corporate functions (HR, Finance, Legal, Procurement, IT, Marketing, etc.)

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Identify, prioritize,



and structure highimpact AI and automation opportunities

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Ensure alignment with Foundever’s business strategy, digital transformation agenda, and AI governance

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Establish clear value tracking (productivity, quality, cost, risk mitigation)

Use case delivery & scaling

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Lead AI initiatives endtoend: ideation → testing → industrialization

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Partner with corporate leaders to redesign processes, not just automate tasks

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Drive the deployment of GenAI, automation, and AI copilots embedded into daily workflows

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Ensure use-cases are scalable, secure, reusable, and integrated with our enterprise platforms

Adoption, change & enablement

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Drive AI adoption at scale through change management, communication, and training

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Build AI literacy across corporate teams and leadership

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Define best practices, playbooks, and standards for internal AI usage

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Promote a culture of experimentation and c

📌 Director, Enterprise AI Enablement (España)
🏢 Foundever
📍 España